The crowd can help your startup more than AI can

I’ve written before about technology – artificial intelligence – that may or may not help significantly lower customer service costs in the future.


“Hi, it’s Duo”: The AI behind the meme

Daily practice is essential for language learning, so Duolingo helps learners stay on track by sending daily practice reminders. In fact, Duo's persistence is so well known that it's even become a popular internet meme. And let's be honest, most of us hav... (more…)

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