The COVID-19 pandemic accelerated the adoption of artificial intelligence and its use in day-to-day operations. Image: Krongkaew/Moment/Getty Images According to the seventh annual Appen State of AI report released Tuesday, the use of AI is growing along ... (more…)

Artificial intelligence chatbots will upend how call centers and customer service hotlines operate. Countries like India and the Philippines are worried. (more…)

AI image generators like Stable Diffusion and DALL-E amplify bias in gender, race and beyond, despite efforts to detoxify the data fueling these results. (more…)

At Facebook's FAIR labs, researchers are working hard to put AI to use. But, faced with competition from Google's DeepMind, the social media giant has to pick its battles wisely... (more…)

Microsoft, eBay and PayPal have each cut thousands of jobs since the start of the year... (more…)