Companies are investing heavily in customer data hubs and integration strategies to build a full, 360-degree view of every customer. At the same time, marketing clouds are becoming more connected – enabling marketers to orchestrate their customers’ experi... (more…)

AI will undoubtedly disrupt the employment landscape; it'll also bring new kinds of jobs that make use of human innovation and creativity. (more…)

Writers behind Alexa, Google Assistant, and other conversational UIs talk about writing humor for robots.

DeepMind’s new self-taught Go-playing program is making moves that other players describe as “alien” and “from an alternate dimension.”... (more…)

"This technology at the airport... is premature. It’s not the right way to go."... (more…)