Machine learning and Artificial intelligence, coupled with chabots for Agents are the way forward for customer experience and service in the #CX industry.

In addition to $250,000 in seed funding for startups, the Allen Institute for Artificial Intelligence is offering office workspace at its Wallingford headquarters, and counsel from its experts in machine learning, computer vision and hardware engineering. (more…)

The future of Google lies in its artificial intelligence technologies, CEO Sundar Pichai has said multiple times. (more…)

A deep learning AI has beaten human poker pros with the hardware equivalent of a gaming laptop... (more…)

Deep learning is a new method of artificial intelligence that is an active, fast-moving area of research where we can expect advances to become market-ready over the next several years. Unfortunately, market hype has turned deep learning into a buzzword t... (more…)