It was winter in New York City, and Asaf Jacobi’s Harley-Davidson dealership was selling only one or two motorcycles a week. It wasn’t enough. A chance meeting led Jacobi to try out a new AI-driven marketing platform that autonomously optimizes marketing ... (more…)

AI and natural language understanding (NLU) is evolving quickly and made quite some progress over the last couple of years. Still, it seems that fully automated support via chatbots is not there yet. ...

Emotions run deep in every conversation we humans have. Deciphering these underlying emotions is the key to making machine interactions more human.  Detecting emotions in text is difficult enough for human beings, let alone artificially created machines, ... (more…)

A quarter-century ago, Facebook's director of artificial intelligence made an AI chip. He was 25 years ahead of his time. (more…)

Co-authored by Sherman Lee and Rahul Vishwakarma If we were to ask you to gather a group of three people to carry large stones block by block to... (more…)