Facing the Truth: AI Tells You How Old You Look – And What to Do About It

Olay’s artificial intelligence skin care advisor tells you how old you look and what products will help you look your best. Read more

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Voice and the uncanny valley of AI

The trap that some voice UIs fall into is that you pretend the users are talking to HAL 9000 when actually, you've just built a better IVR, and have no idea how to get from the IVR to HAL. How can we find the mental models for this to work - to brin... (more…)

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