Analyzing customer support interactions of telcos with Machine Learning

We are seeing new trends in customer support. Some companies are starting to have a different social media appearance, trying to appear more hip and cool (probably actual words used by executives). Instead of making their social media managers behave in a… Read more

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Machine Learning explained to my girlfriend, Part 2

In the first part of Machine Learning explained to my girlfriend, we discovered what is Machine Learning. Now, let’s have a look to Supervised Learning and Unsupervised Learning. Enjoy ! Disclaimer: I’m not pro in Machine Learning and ...

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