Highlighting the best conferences and most interesting presentations of the year... (more…)

Charles Phillips has been at the helm for six years now and has successfully transformed Infor into a valuable, cloud-based software company. (more…)

I've written before about technology - artificial intelligence - that may or may not help significantly lower customer service costs in the future.

Hyper-intelligent algorithms are not going to take over the world for these five reasons. (more…)

Smart court’s electronic reach allows the system to access police, prosecutor and government databases and integrate with China’s social credit system. (more…)