AI Starts Making Real Impact on CSPs’ Decision Making

In 2020, the nature of customer engagement will change as personalisation – how marketing and customer value management actually engage with customers – rapidly matures. This means a change will be required in legacy campaign and loyalty programme managem… Read more

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AI News in 2020: A Digest

With 2020 (finally) drawing to a close, it’s a good time to reflect on what happened with AI in the this most weird year. Above is a wordcloud of the most common words used in titles of articles we’ve curated in our ‘Last Week in AI’ newsletter over this ... (more…)

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How to Steal an AI

Researchers show how they can reverse engineer and reconstruct someone else's machine learning engine---using machine learning.

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