Chris Lattner, a legend in the world of Apple software, has joined another rival of the iPhone maker: Alphabet Inc.’s Google, where he will work on artificial intelligence. (more…)

This has been a busy post-election time with all of the chaos around what I call Reality Hacking. I am trying to connect a number of events to the emerge...

One factor in the growing sobriety may be that, as AI technology transitions from dreams to reality, the future belongs to leaders who are pragmatic about its abilities and limitations. (more…)

In 2020, the nature of customer engagement will change as personalisation - how marketing and customer value management actually engage with customers - rapidly matures. This means a change will be required in legacy campaign and loyalty programme managem... (more…)

Elon Musk is famous for his futuristic gambles, but Silicon Valley’s latest rush to embrace artificial intelligence scares him. And he thinks you should be frightened too. (more…)