AI driven customer support with Intercom and IBM Watson

Wouldn’t it be great to have an AI to help you identifying customers feelings? In this post we’re going to do just that using Stamplay and Watson APIs along with Intercom to do a smart prioritization of requests and avoid any bad customer escalation.

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The human side of AI for chess

Researchers at Microsoft, University of Toronto, and Cornell University have created new chess AI that better matches human play at various skill levels. Learn how Maia, a custom chess engine, predicts individual players’ moves with up to 75% accuracy whe... (more…)

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