Agents vs. AI and ML Enabled Chatbots in Customer Service

Machine learning and Artificial intelligence, coupled with chabots for Agents are the way forward for customer experience and service in the #CX industry.


Why we need to democratize AI education

Artificial intelligence education can be used to improve lives and society, but access to teachers, materials, and resources is highly unequal across the globe. Students in developing countries overcome adversities to catch up to their Western peers in ma... (more…)

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